Saturday, September 15, 2012

Gratitude

 
A farm building just west of Omak Wa.
 
Our clients, last week, did so much preparation for our arrival that it could not go unrewarded. Re-decorating some one's home is very disruptive, a lot like moving. These people had piled everything on their deck, and what was left was in the middle of the room. Even the king sized bed was out of the master bedroom. Everything was dismantled and we could just get right to it. It saved us a lot of time and usually when this happens, I give a bit of a break, or rebate, on the contract price. This time I did not, but, instead bought a hefty gift certificate and mailed it to them. This was their reply, just received today.
 
Hi Terry,
Thanks so much for the White Spot gift certificate.
That was so thoughtful of you.
We never get presents, it means a lot to us.
We love the paint job and having you and Andrew do it was priceless.
All the best to you and Andrew in the future.
Keith and Della
 
It looks like everyone is happy, and that is the best advertising there is.
 
 
 
 

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