The following are a number of transcribed conversations to technical support departments:
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Tech support: What kind of computer do you have? Christine says: A white one...
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Customer: Hi, this is Maureen. I can't get my diskette out. Tech support: Have you tried pushing the Button? Customer: Yes, sure, it's really stuck. Tech support: That doesn't sound good; I'll make a note. Customer: No , wait a minute.. I hadn't inserted it yet... it's still on my desk.. Sorry....
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Tech support: Click on the 'My Computer' icon on to the left of the screen.
Customer: Your left or my left?
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Tech support: Good day. How may I help you? Male customer: Hello... I can't print. Tech support: Would you click on "start" for me and --. Customer: Listen pal, don't start getting technical on me! I'm not Bill Gates.
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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer.' I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
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Customer: I have problems printing in red... Tech support: Do you have a color printer? Customer: Aaaah.....................thank you.
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Tech support: What's on your monitor now, ma'am? Customer: A teddy bear my boyfriend bought for me at Woolies..
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Customer: My keyboard is not working anymore. Tech support: Are you sure it's plugged into the computer? Customer: No. I can't get behind the computer. Tech support: Pick up your keyboard and walk 10 paces back. Customer:! OK Tech support: Did the keyboard come with you? Customer: Yes Tech support: That means the keyboard is not plugged in. Is there another keyboard? Customer: Yes, there's another one here. Ah...that one does work...
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Tech support: Your password is the small letter "a" as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters ?
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Customer: I can't get on the Internet. Tech support: Are you sure you used the right password? Customer: Yes, I'm sure. I saw my colleague do it. Tech support: Can you tell me what the password was? Customer: Five stars.
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Tech support: What anti-virus program do you use? Customer: Netscape.Tech support: That's not an anti-virus program. Customer: Oh, sorry...Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: How may I help you? Customer: I'm writing my first e-mail. Tech support: OK, and what seems to be the problem? Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?
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A woman customer called the Canon help desk with a problem with her printer:
Tech support: Are you running it under Windows?
Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."
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And last, but not least...
Tech support: "Okay Mickey, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P " to bring up the Program Manager." Customer: I don't have a P. Tech support: On your keyboard, Colin. Customer: What do you mean? Tech support: "P".....on your keyboard, Colin. Customer: I'M NOT GOING TO DO THAT!!
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Tech support: What kind of computer do you have? Christine says: A white one...
===============
Customer: Hi, this is Maureen. I can't get my diskette out. Tech support: Have you tried pushing the Button? Customer: Yes, sure, it's really stuck. Tech support: That doesn't sound good; I'll make a note. Customer: No , wait a minute.. I hadn't inserted it yet... it's still on my desk.. Sorry....
===============
Tech support: Click on the 'My Computer' icon on to the left of the screen.
Customer: Your left or my left?
===============
Tech support: Good day. How may I help you? Male customer: Hello... I can't print. Tech support: Would you click on "start" for me and --. Customer: Listen pal, don't start getting technical on me! I'm not Bill Gates.
==============
Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer.' I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
==============
Customer: I have problems printing in red... Tech support: Do you have a color printer? Customer: Aaaah.....................thank you.
===============
Tech support: What's on your monitor now, ma'am? Customer: A teddy bear my boyfriend bought for me at Woolies..
===============
Customer: My keyboard is not working anymore. Tech support: Are you sure it's plugged into the computer? Customer: No. I can't get behind the computer. Tech support: Pick up your keyboard and walk 10 paces back. Customer:! OK Tech support: Did the keyboard come with you? Customer: Yes Tech support: That means the keyboard is not plugged in. Is there another keyboard? Customer: Yes, there's another one here. Ah...that one does work...
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Tech support: Your password is the small letter "a" as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters ?
===============
Customer: I can't get on the Internet. Tech support: Are you sure you used the right password? Customer: Yes, I'm sure. I saw my colleague do it. Tech support: Can you tell me what the password was? Customer: Five stars.
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Tech support: What anti-virus program do you use? Customer: Netscape.Tech support: That's not an anti-virus program. Customer: Oh, sorry...Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
===============
Tech support: How may I help you? Customer: I'm writing my first e-mail. Tech support: OK, and what seems to be the problem? Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?
===============
A woman customer called the Canon help desk with a problem with her printer:
Tech support: Are you running it under Windows?
Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."
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And last, but not least...
Tech support: "Okay Mickey, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P " to bring up the Program Manager." Customer: I don't have a P. Tech support: On your keyboard, Colin. Customer: What do you mean? Tech support: "P".....on your keyboard, Colin. Customer: I'M NOT GOING TO DO THAT!!
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